Many of my blog posts up to this point have centered around creating a CRM Template on Airtable. You can see all of my posts related to this template at https://scotthemmeter.com/tag/crm-template/.
I have published this base onto the Airtable Universe site. You can find it at https://www.airtable.com/universe/expgN0YhrOxu9Nupm/crm-template-smb. I would love to hear your feedback. Please contact me or comment with your feedback.